Please read the following carefully to ensure you are fully aware of your rights under the policy and our obligations to you. Takas will process a refund based on the following:
Please contact our Call Centre via email/call within 10 working days of receipt of product, and we will make arrangements to return the product to us, in order for our team to evaluate and process the replacement or refund.
Note – In the event of a replacement, perfumegallery.lk customer care team will coordinate with relevant supplier/s for replacement of faulty product/s. However, timeline for the replacement may vary from supplier to supplier. perfumegallery.lk will work closely with each supplier to expedite the replacement.
Cancellations of orders placed on perfumegallery.lk are not allowed. However, the exceptions are:
UNAVAILABILITY OF PRODUCT / PRODUCT OUT OF STOCK
perfumegallery.lk only acts as an intermediary between the customer and the supplier for products advertised on IICA perfume gallery platform. Inventory of all products are not managed nor maintained by perfumegallery.lk Some products may become unavailable or become out of stocks (OOS) from time to time due to overselling by the suppliers. However, the product/s may show online as available for purchase on perfumegallery.lk if the supplier has not promptly informed us of the fact that the product is unavailable for them to supply us.
Parties other than IICA perfume gallery, their Partners and Vendors may operate stores, provide services, or sell product lines on this Site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. IICA wellness store does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This Site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this Site are provided by IICA perfume gallery or its Partners on an \”as is\” and \”as available\” basis, unless otherwise specified in writing. perfumegallery.lk and its Partners make no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this Site, unless otherwise specified in writing. You expressly agree that your use of this Site is at your sole risk. To the full extent permissible by applicable law, IICA perfume gallery and its Partners disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. IICA perfume gallery and its Partners do not warrant that this Site; information, content, materials, products (including software) or services included on or otherwise made available to you through this Site; their servers; or e-mail sent from the Site are free of viruses, or other harmful components. IICA perfume gallery and its Partners will not be liable for any damages of any kind arising from the use of this Site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
The Site and the Terms and Conditions herein contained shall be governed and construed in accordance with the laws of Sri Lanka. By accessing the Site, you agree that the laws of Sri Lanka will govern all matters relating to the Site without giving effect to any principles of conflict of laws.
You agree that any legal action, dispute or proceeding between IICA perfume gallery and you for any purpose concerning the Terms and Conditions or in relation to your visit to the Site or the products you purchase through the Site or the parties’ obligation hereunder shall be governed by the Arbitration Act No 11 of 1995 in Sri Lanka. Any cause of action or claim you may have with respect to the Services must be commenced within one (01) year after the claim or cause of action arises or such claim or cause of action is barred.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
CONFLICT OF TERMS
If there is a conflict or contradiction between the terms and conditions in perfumegallery.lk and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module in perfumegallery.lk shall prevail in respect of your use of the relevant section or module of the website.